Reputation Analyst

Mines their reviews
Growth · $399/mo
📅 Reports every Thu

The Reputation Analyst mines what customers say about your rivals (ratings, reviews and recurring complaints) and surfaces the weaknesses you can win on and the praise you’ll need to match.

What the Reputation Analyst watches

  • Reviews & ratings
  • Customer sentiment
  • Complaints & weak spots
  • Testimonials
Recent intel

What the Reputation Analyst reported this week

Real examples of the competitor moves it surfaces, exactly what lands in your briefing.

🔵 FYIANZ
ANZ goMoney app rating climbed to 4.6 stars

Their app store rating ticked up after the instant-payments release, with reviews praising speed. Momentum worth watching.

🔵 FYIKiwibank
Kiwibank topped Consumer NZ's bank satisfaction survey

They led the annual satisfaction survey again, a trust asset they will lean on in brand campaigns. Hard to beat on price, easier to beat on rates.

Growth

Unlock the Reputation Analyst on the Growth plan

The Reputation Analyst is part of the Growth plan at $399/mo, alongside the other analysts on that tier.

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